Contact Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to flag an issue with one of our pages? We read every message that comes in, and this page explains the best way to reach us and what to expect once you do.
How to reach the Best Sweeps Casinos team
The quickest way to contact us is by email at [email protected]. We generally respond within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — the page you're referring to, the operator name, and a screenshot if relevant — so we can look into it properly.
What we can help with
- Corrections to our rankings, offer details, or state-eligibility information
- Questions about how our editorial ratings are put together
- Reports of an offer that has changed, expired, or looks different from what's listed on an operator's site
- General feedback on the site's content, structure, or usefulness
- Requests to be added to, or removed from, our coverage — from operators themselves
What we can't help with
We're an independent comparison site, not the operator of any sweepstakes casino. That means we're not able to assist with account logins, identity verification, redemption processing, or payment issues on any of the platforms listed on this site. Those requests need to go directly to the customer support team of the sweepstakes casino in question — usually through a "help" or "support" link inside their own site or app. We also can't offer legal or tax advice about prize redemptions; a licensed professional in your state is the right person to ask about that.
Before you write in about a specific offer
Because sweepstakes casino promotions, welcome bundles, and state availability change frequently, we recommend double-checking the operator's own terms and conditions before assuming a discrepancy is an error on our part. Offers such as welcome coin packages or free spin bundles are set by the operator and can be updated, paused, or restricted by state without notice. If you still think something on our site is out of date, let us know — we'll verify it against the operator's current terms and correct it where needed.
Reporting concerns about play
If you or someone you know is struggling with the amount of time or money being spent on sweepstakes casinos or any gaming platform, we'd encourage you to visit our Responsible Gambling page for resources and guidance rather than raising it through the contact form. It's a better starting point than an email, since it's set up specifically to point you toward support.
Other pages worth checking first
A lot of common questions are already answered elsewhere on the site. If you're wondering how we evaluate operators or who's behind the site, our About Us page covers that. If your question is about the legal terms of using sherpashareblog.com itself, our Terms and Conditions page has that detail. Checking these first can often save you a round trip on email.
Feedback shapes what we cover
This site exists to help readers compare sweepstakes casinos honestly, including how fast redemptions actually process, what identity checks look like, and which states each operator serves. If you've redeemed Sweeps Coins on a platform we cover and the experience didn't match what we reported, that's exactly the kind of feedback that helps us keep pages accurate. We can't guarantee every suggestion leads to a change, but every message is read by a real person on the editorial team, not a bot.